Future Resident Frequently Asked Questions (FAQ)

A: All persons over the age of 18 that will be residing in the home must fill out a rental application on our website and pay an application fee. You may also print out an application from our website and drop it off to our office. 

A: Yes, the application fee is $40.00 non-refundable per each person over the age of 18 that will be residing in the home, and must be paid at the time the application is presented to All Serv Properties in order for the application process to begin. The application fee is non-refundable.

A: You can apply on our website or print out your application, scan it, and then email it or drop off to our office.

A: We will ask that you provide us with a copy of your previous 2 years’ completed taxes or 1099. You may also provide us with the past 1 year of completed taxes, 1099, or a letter from your Accountant/CPA verifying income, along with the last 3 months’ bank statements.

A: We can usually work with most credit types. A larger security deposit or a cosigner/personal guarantor may be needed.  

A: Processing an application generally takes 1-3 days, but we must have all of the required documentation. The timeframe also depends upon how quickly your previous landlords or employers respond to our requests for information.

A: Our apartments are rented to the first qualified applicant who submits an application along with a holding fee. We evaluate every rental application in the following manner:

1. Each prospective Resident needs to complete and submit a rental application. To submit an application, a non-refundable $40 application fee per applicant/cosigner is required. along with a holding fee of 1x the rent to take the property off of the market while we process your application. 
2. Once we receive all necessary applications along with your holding fee, we will reserve the property for you for a period of 48 hours. During this time, the unit is taken off the market, and no other applicants can apply. You will need to submit your proof of income and any other required documents during this 48-hour period. 
3. We will process your application through our screening process, which will check your credit report, criminal history, and rental background to confirm that you fully meet our criteria. Based on this screening criteria, you will either be approved or denied for the property.
4. If your application is approved, the holding fee rolls over and becomes part of your overall Security Deposit at lease signing.  If an additional Security Deposit is required, it will be due on or before the date of your lease signing.
5. If your application is approved and you choose not to rent the property and/or do not move in on or before the lease signing date, you will forfeit your holding fee. 
6. If your application is not approved, we will issue you a check refunding your holding fee within five (5) business days.  
7. An applicant’s holding fee will be forfeited in full if any of the following occur:

• false or misleading information is provided by the applicant in his/her application; and/or,
• required documentation is not submitted within 48 hours of paying the holding fee; and/or, 
• utilities are unable to be transferred into the applicant’s name for any reason on or before the move-in date.

A: If you meet our rental criteria but another applicant executed a lease, you may use your application towards another one of our properties for rent. We will consider your application valid for a period of thirty days after it has been received.

A: If your application is ‘Approved’ or ‘Approved with Conditions’ ‘you will be notified by phone (and email if time allows and urgency dictates). A Holding Fee must be paid and a written acceptance is required from you before we will prepare the lease. The Holding Fee will be applied to your Security Deposit when you sign the lease or forfeited if you do not complete the lease agreement and move in on the designated date stated in your lease agreement. All payments must be made in full on or before the move-in date.  This includes rent, deposits, etc. A key pickup and New Resident Orientation appointment will be set for the first day of the lease, during office hours, and in our office. Keys and access to the property will not be delivered until all payments are and deposits are received, if a lease has been signed. The transfer of utilities must also be verified prior to your move-in date.  

A: The security deposit is usually equivalent to one month's rent. However, a larger deposit may be required if applicants have adverse credit, housing or employment/income history.

A: All lease terms for new residents are initially a minimum of 1 year. 

A: We highly recommend you do secure a renter’s insurance policy while you are leasing a home apartment; however, it is not required. We DO REQUIRE ALL RESIDENTS TO HAVE LANDLORD LIABILITY INSURANCE COVERAGE, which may be purchased through your Resident portal or through a third-party insurance agency or your choice. The Landlord Liability insurance policy does not cover your personal items should they be damaged or get destroyed, which is why we do encourage renter’s insurance policy because it can cover your belongings.

A: 

1. Renters’ Insurance: an insurance policy that covers personal contents in a rented home or apartment against loss from fire, theft, non-flood water damage and other listed perils. Renters’ insurance often includes personal property stored, or used, in the rented residence, along with coverage for contents stolen from residents’ vehicles or community common areas.
2. Liability to Landlord Insurance coverage protects property owners against structural loss caused by Resident negligence, such as starting a kitchen fire by leaving a frying pan unattended or failure to turn off a sink in the bathroom and the apartment floods.  

A: Unless you have been “grandfathered-in, we have a No Smoking Policy. 

A: Contact the property manager to see if the property you are wanting to rent is pet friendly. If your property is pet friendly, you will fill out a pet addendum and pay a non-refundable pet move-in fee of $250 (per pet) and monthly pet rent of $40 (per pet).